配送ポリシー
Thank you for shopping with ENEY GLOBAL! We’re committed to delivering your jewelry safely and as quickly as possible. Please review our shipping policy below:
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.
Shipping Rates & Delivery Times
We offer worldwide shipping. Shipping costs and delivery times are calculated at checkout based on your location and chosen shipping method.
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 5–8 business days | Calculated at checkout |
| Canada | 7–12 business days | Calculated at checkout |
| Europe | 7–14 business days | Calculated at checkout |
| Rest of the World | 10–20 business days | Calculated at checkout |
📌 Note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for the tracking information to become available.
Customs, Duties, and Taxes
ENEY GLOBAL is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (e.g. tariffs, taxes, etc.).
Incorrect Shipping Information
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your order is lost in transit or significantly delayed, please contact us at info@eney-global.com and we will do our best to assist you.
Questions or Special Requests?
We’re here to help!
If you need assistance with your shipping options, delivery status, or have any special requests, please email us at:info@eney-global.com